Vehicle Incident Reports - ALL
(17430)
Incident Status: Closed
Wash Location: Bedford-IN
Time: August 20, 2024 @ 5:55 PM
Customer Details: Julie Lewis (2023 Chevrolet Equinox | Blue)
Customer Phone: 8125838618
Unlimited Member: Yes
Employee Who Filed Report: Caden Kristan
Additional Comments:
You can see slight marks showing pre-existing damage.
Did not send the video to the customer, but she is coming in on Saturday 8/24 to review the video footage.
I let her know that scratches like this don’t appear from the car wash due to the rotational pattern of our equipment and the material that we use.
It’s been two weeks in between her washes
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