Vehicle Incident Reports - ALL
(15289)
Incident Status: Closed
Wash Location: Teays Valley-WV
Time: July 27, 2024 @ 11:35 AM
Customer Details: Melody Jarrell (2020 Honda pilot | Blue)
Customer Phone: 3048818631
Unlimited Member: Yes
Employee Who Filed Report: Samantha Hodges
Additional Comments:
Customers refused to sign the incident report due to the fact that we cannot provide any further information about covering damages i.e. rental car coverage. -Joshua Brooks
I spoke with Chris on the phone and said we would be reaching out to him tomorrow at some point after we continued to review footage of the incident. – RS
I spoke with Chris on the phone and stated Thoroughbred Express would not be covering the incident due to the wash operating correctly before and after their vehicle entered. He stated he would be going through insurance for a resolution. – RS
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