Vehicle Incident Reports - ALL
(12150)
Incident Status: Closed
Wash Location: Teays Valley-WV
Time: June 18, 2024 @ 5:50 PM
Customer Details: Robert Rucker (2021 Honda Passport | Dark Grey)
Customer Phone: 3047415477
Unlimited Member: Yes
Employee Who Filed Report: Ryan Samson
Additional Comments:
Review process started.
After reviewing camera footage, upon entry there is no damage to the customer’s wheels before entering wash.
I spoke with Robert and said we would be ordering the wheel around the 1st of July.
https://www.detroitwheelandtire.com/honda-pilot-wheel-rim-wheel-rim-stock-genuine-factory-oem-used-replacement-63155-grey-hol-63155-bbb-gloss-a.html
Cost to replace wheel only is approximately $335. Awaiting on approval to replace wheel.
Passport is the Elite edition vehicle.
Spoke with Robert on the phone, 7.9.2024, @210P and he is scheduling an appointment with Teays Valley Auto Center.
Vin:
License Plate:
Damage Picture 1:
Damage Picture 2:
Damage Picture 3:
Damage Picture 4:
Damage Picture 5:
Damage Picture 6:
Damage Picture 7:
Damage Picture 8: