[memb_include_partial id=1293] Employee Free Wash Benefit Form – (DEV4) Operations Portal – Thoroughbred Express
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Employee Free Wash Benefit Form

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Task Details:

Employee Washes Benefit
Thoroughbred Express Auto Wash offers FREE unlimited washes to all employees on one personal vehicle after 60 days of employment. Each employee is also able to add an additional license plate for a family member to receive free unlimited washes after 6 months of employment. Misuse of employee license plates (typing them in at the pay station screen to get someone through for a free wash) will result in progressive discipline and a 3 month ban of all free wash privileges. Please indicate that you agree to these conditions and have read them thoroughly by selecting yes or no below.
Please indicate if this license plate is for personal or family member?

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Process Tutorial

How To Update a Credit Card

  • Search for the customer in recurring on the POS  (Filter by Plate #)
  • Highlight the customers account and select the purple Update Rec CC and hit okay
  • You will then select the red cancel button on the card reader so that you can select to manually input on the POS
  • You should then be able to manually type in the card number on the card reader.

How To Upgrade a Plan

 
  • Search for the customer in recurring on the POS (Filter by Plate #)
  • Highlight the customers account and select the green change plan button
  • You will then scroll until you see the appropriate plan to change to

How To Add a Plate

 
  • Search for the customer in recurring on the POS  (Filter by Plate #)
  • Highlight the customers account and select the yellow edit button
  • You will then select the little green add button
  • If the car has washed with us before, the vehicle will be existing. If it has not, it will be new.